Flanagan Foodservice Inc.

Reviews

• ★ ☆ ☆ ☆ ☆
  Please please please do your research before dealing with this distributor! Not only do they send out wrong products .. Ones never ordered before and should not be on the ordering guide, but they refuse to replace it or take it back ... this is after they take a week to respond to your emails asking for replacement.
  By Irina Opr, July 04, 2017
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  This company hires dangerous truck drivers. Just had one tailgate me in heavy rain and then pass super close, forcing me over. I tried reading the license plate but his TAIL LIGHTS WERE OUT! Save a life, and buy elsewhere.
  By Karl Berzins, March 24, 2017
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  Do NOT deal with them. If you negotiate prices...they never ever stick to them. We have dealt with them a long long time - were forced to stop because they basically pushed us out since we were not paying until credits came in which took WEEKS AND WEEKS to be applied. CHECK YOUR PRICES ON EVERY INVOICE! they change weekly, they never enter credits...their departments do not talk to one another ... They are only there for their own interest and if you are a small business they honestly dont give a damn about you or actually sticking to their word ... I know running a business is stressful enough as it is without having this company taking advantage of your lack of time to check they dont charge whatever they want whenever they want...
  By Indika Ranasinghe, March 04, 2017
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  We've been customers for almost three years now. Loyalty to customers isn't something this company values. Charges are applied to orders and they do not allow you to debate them. I placed an order recently, they mentioned that there will be an additional charge because the orders wasn't placed on our regular scheduled day. When I heard that, I immediately said to cancel the order and to send it on the correct date. They still ended up sending the order and charged me the fee. When I called to ask them why they sent the order and why I was being charged since I've already spoken to three different representatives to cancel my order to avoid the extra charges. The answer I was given... "you didn't cancel the order and you have to pay the fee". The representatives are extremely rude and are not helpful one bit. My advice to those interested in doing business with this company is to stay clear and choose another wholesale distributor. Not only do they have the worst customer service, worst IT technology, and the worst products. (there has not been a single order we recieved where products are damaged and/or aren't fresh.) Id say the only positive thing about this company are the drivers.
  By Mina Aziz, November 07, 2016

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About Flanagan Foodservice Inc. in Kitchener